Terms and Conditions
Terms and Conditions
Welcome to Gracious Psychiatric and Wellness Care. By using our website and services, you agree to the terms outlined below. Please read them carefully.
Purpose of Our Services
The information on this website is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare provider for medical concerns.
Eligibility
You must be 18 years or older to use our services. For individuals under 18, a parent or legal guardian must provide consent.
Appointments and Cancellations
- Appointments must be booked in advance through our website, email, or phone.
- We require at least 24 hours’ notice for cancellations or rescheduling.
- Missed appointments or late cancellations may be subject to fees.
Payments and Insurance
- Payment is due at the time of service unless prior arrangements have been made.
- We accept most major insurance plans; however, coverage must be verified before service.
- Clients are responsible for any charges not covered by insurance.
Confidentiality and Privacy
Your personal and medical information will be handled in accordance with our Privacy Policy and HIPAA regulations. We will never share your data without your consent unless required by law.
Prohibited Conduct
When using our services, you agree not to:
- Engage in abusive, threatening, or disrespectful behavior toward staff or other clients.
- Use our website for unlawful or fraudulent purposes.
- Attempt to breach the security of our systems or data.
Telepsychiatry Services
Our virtual care is provided through secure, HIPAA-compliant platforms. Clients must have a reliable internet connection and a private space for sessions.
Limitation of Liability
While we strive to provide high-quality care, we are not liable for any damages resulting from:
- Misuse of the website or services.
- Delays or interruptions beyond our control.
- Outcomes based on information provided without in-person evaluation.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website.