Privacy policy
Privacy Policy
At Gracious Psychiatric and Wellness Care, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with HIPAA regulations and other applicable laws.
Information We Collect
We may collect the following types of information:
Personal Details: Name, date of birth, address, contact number, and email.
Health Information: Medical history, treatment records, diagnoses, and prescribed medications.
Insurance and Payment Information: Insurance provider details, billing, and payment records.
Website Usage Data: IP address, browser type, and pages visited for security and improvement purposes.
How We Use Your Information
Your information is used for:
- Delivering and managing your mental health care services.
- Coordinating with other healthcare providers involved in your treatment.
- Billing, payment processing, and insurance claims.
- Appointment scheduling and reminders.
- Improving our services and website.
- Complying with legal requirements.
How We Protect Your Information
We use industry-standard safeguards, including:
Encryption for electronic communications and data storage.
Secure servers with limited access.
Staff training on confidentiality and HIPAA compliance.
Sharing Your Information
We will never sell your personal information. We may share your information only when:
- Required by law or court order.
- Necessary for treatment coordination with your consent.
- Processing insurance claims and payments.
- Preventing or addressing threats to health or safety
Your Rights
You have the right to:
- Access and request copies of your medical records.
- Request corrections to your information.
- Request restrictions on how your information is used.
- Receive a record of disclosures of your information.
- Withdraw consent for certain uses, where applicable.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.
Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some website features may not work properly without them.